Data Deletion Instructions
You can delete your ConvergeFlow account and all associated personal data at any time. Choose the method that fits your situation.
Option 1 — Delete from inside the app (fastest)
- Sign in at convergeflow.com/login.
- Go to Settings → Account.
- Click Delete account.
- Confirm. Your account, inboxes, campaigns, and lead lists are removed within 30 days.
Option 2 — Email request
Send an email to support@convergeflow.com from the address associated with your account, with the subject “Delete my account”. We will verify ownership and complete deletion within 30 days, and reply with confirmation.
Option 3 — Facebook-sourced data
If you signed in with Facebook and want to remove only the data we received from Facebook (your Facebook ID and the email/name we received via OAuth):
- Revoke ConvergeFlow access at facebook.com/settings → Apps and Websites.
- Email support@convergeflow.com with the subject “Facebook data deletion request” and include the Facebook account email you used.
- We delete all Facebook-sourced identifiers within 30 days and email confirmation.
What gets deleted
- Account profile and authentication identifiers.
- Connected inbox OAuth tokens and SMTP credentials.
- Uploaded lead lists.
- Drafted, sent, and queued messages.
- Reply, open, and click tracking records.
What is retained
We retain only what is legally required: billing records and invoices (held for 7 years for tax compliance), and aggregated, anonymized usage analytics that cannot identify you.
Questions
Email support@convergeflow.com. We respond within 2 business days.